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Surprise medical bills

Understand billing protections before scheduled orthopedic care.

Federal billing protections may apply in certain out-of-network or self-pay situations. Because coverage, facilities, and provider networks can be complicated, patients should ask billing questions early and keep written records.

Key points

01

Ask before care happens

Before scheduled care, ask whether the physician, facility, imaging center, anesthesia team, or other expected services are in network and whether any separate bills may arrive.

02

Self-pay and uninsured patients

If you are uninsured or choosing not to use insurance, ask whether you are eligible for a Good Faith Estimate and what services are included.

03

When something looks wrong

If a bill is much higher than expected, contact the billing office promptly, gather your estimate and explanation of benefits, and review official CMS resources about patient rights.

Official resources

Use official sources for current regulatory details.

Need help finding the right contact?

Call the office before sending sensitive or time-sensitive information online.

Recognition

Awards, focused training, and Hawaii-specific care planning help patients compare trust before they schedule.

US News High Performing in Hip and Knee Replacement
2025 Top Doctors
Best of West 2023
40 Under 40
First Hawaii orthopedic surgeon fellowship-trained in robotic joint replacement
ACGME-accredited fellowship training in hip and knee replacements
Minimally invasive, muscle-sparing approaches when appropriate
Concierge-style coordination for travel and neighbor island patients
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